Gold Coast Auto Group
Home 01 Inventory 02 Wins 03 How it works 04 Journal 05 About 06 Contact 07 Sign In08
Contact
Get in touch
Legal

Privacy policy

Effective JUL 2026 · v1.2

Gold Coast Auto Group ("we", "our") operates a lot-based vehicle auction platform. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. We keep things short on purpose. If you read it once, you should not need to read it again.

01 · What We Collect

We collect three categories of information:

  • Account data — name, email, phone number, hashed password, and an ID number for verified bidders. You provide this when you register.
  • Bidding data — bids you place, lots you watch, proxy bids you set, invoices we issue, and the events you attend. Generated automatically as you use the service.
  • Technical data — IP address, browser, device type, log timestamps, and a session cookie. Captured to keep the service running and secure.

02 · How We Use It

We use your information to operate the auction platform, contact you about lots and invoices, prevent fraud, and meet our obligations under anti-money-laundering and tax law. We do not sell personal information. We do not run targeted ad networks against your bidding history.

03 · Sharing

We share data only with parties we cannot run the service without:

  • Lenders who consigned a lot you won — to transfer title and arrange handover.
  • Payment processors who handle bank wires and ACH on our behalf.
  • Carriers if you book vehicle shipping through us.
  • Authorities when compelled by valid legal process.

Every recipient is bound by a written data-handling agreement, and we share only the minimum necessary.

04 · Cookies

We use a session cookie to keep you signed in and a CSRF token cookie to prevent cross-site forgery. When advertising analytics is enabled, we may also load Google Tag Manager (which can set first-party cookies for Google Analytics and Meta Pixel measurement). Microsoft Clarity may be used for session replay and heatmaps. You can clear cookies at any time — you'll need to sign in again afterwards.

05 · Retention

We keep account and transaction records for seven years after your account closes, in line with U.S. financial-record retention rules. Technical logs roll off after ninety days. To close your account, write to legal@goldstarautobrokers.com and we'll handle it inside thirty days.

06 · Your Rights

You can access, correct, export, or delete your personal data by writing to us. Where applicable (GDPR, CCPA), you can also object to processing or restrict it. We answer rights requests within thirty days, free of charge.

07 · Security

Passwords are hashed with bcrypt. The site runs over TLS. Database backups are encrypted. We monitor for unauthorised access continuously. If a breach affects you, we will notify you within seventy-two hours of confirming it.

08 · Contact

Questions, requests, or concerns about privacy: legal@goldstarautobrokers.com. For everything else, see the contact page.

Last reviewed July 10, 2026. Material changes are posted on this page and dated clearly.

N° 00 · Members only

Sign in to bid live, see reserves & reach the assigned agent.

Free account · 2-minute setup · access to full reviewer info, agent contacts, and live bidding floor.

Field Notes

What our customers say

Alice.K
📍 Antioch TN

We had a hard time reaching someone after we won the bid. We understand there were likely a high number of calls, but the wait wasn’t ideal. After about two hours, they finally contacted us and explained the next steps. I decided to pick up the vehicle myself, and they coordinated everything with the vendor. We proceeded with an ACH transfer, and they confirmed the funds after 48 hours and began working on the title release. Overall, the car was great. It was about a 7/10 experience, but we understand the situation.

Jennifer.C
📍 LAREDO TX

Not my first time purchasing from them, and they have a great team indeed. They had another great offer, so I decided to buy from them for the third time. I recommend them 100%!

Alex.W
📍 Wauwatosa WI

I was skeptical at first. You know what they say: if something seems too good to be true, it probably is. But this experience proved me wrong. The whole process went smoothly, and although I had my doubts in the beginning, they provided everything I requested before we moved forward. Once I was satisfied, I purchased the vehicle. About five days later, after they completed everything on their end, I picked up my Range Rover with my gate pass. I’m really happy I chose them because I saved a significant amount of money. I highly recommend them to anyone looking for a smooth, professional, and trustworthy car-buying experience.

Andrew.L
📍 Odessa TX

So incredibly happy with this purchase! Bought a 2020 Lexus RX 350 for my wife. Our credit union completely messed up our wire transfer and sent it with the wrong routing info on the final payment day. I was panicking that the auction would cancel the sale . The customer service agent stayed on a three-way call with me and my bank for 45 minutes to sort out the tracking and secure the vehicle. Amazing support!

Arnold.C
📍 Danville IL

got a loaded 2023 f-350 dually diesel to pull my horse trailer. this truck is an absolute monster. taking off one star because the gate crew took over two hours to find the keys and bring it out to my trailer on pickup day. but the truck itself is mint—spotless interior, zero blowby, and pulls like crazy

Jeremy.K
📍 VALLEY VILLAGE, CA

Beyond thrilled with our purchase! Got a 2023 G Wagon for my daughter's graduation present. Our credit union had a massive glitch and failed to send the wire transfer before the 24-hour payment deadline. I panicked thinking we’d lose the car . The support agent, Christian , stayed on the line with me and my bank for almost an hour, extending our payment window manually until it cleared. Incredible customer service!

Anthony.W
📍 Chicago IL

Still can't believe there's a 2020 Shelby GT500 sitting in my driveway right now. The entire auction process from bidding to scheduling the enclosed transport was flawless. The car is literal perfection. 5 stars all day long.

Adam.B
📍 Pensacola FL

copped a 2022 audi RS5 sportback for $56k flat. everything was golden until i noticed a weird vibration over 70mph during my drive home. took it to my mechanic, turns out two of the 20-inch wheels were slightly bent... prob hit a massive pothole with the previous owner. auction group refused a refund because wheels count as wearable/road wear under their rules, but the manager threw in a $400 credit toward my next auction buy. got the wheels straightened for $300 locally so i actually made out fine. car pulls like a freight train anyway

Mark.C
📍 Denver CO

bro u gotta be kidding me. bought a 2025 Escalade Esv and the delivery guy drops it off with NO GAS. literally bone dry had to walk to the chevron with a gas can. car is fire tho and support gave me a $50 voucher for my next bid cuz i complained about the gas thing. still kinda annoying but whatever

Kim.V
📍 Los Angeles CA

My car got totaled last month and insurance didn't give me enough to buy a decent replacement at today's dealership prices. A friend recommended this auction. I managed to get a 2019 Hyundai Elantra with only 40k miles on it well within my budget. It’s been 3 weeks and the car is running perfectly. Such a lifesaver.